Preis: 18,92 €
Sie ist Schönheit, Feministische Hoop Art, Anfänger Stickdatei, DIY Stickdatei, Weibliches Geschenk, Sticken Geschenk, Moderne Stickdatei, Bastelset
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Versand erfolgt innerhalb von 1 – 2 Wochen
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Rückgaben werden akzeptiert innerhalb von 14 Tagen
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1.290 Bewertungen
3.5 von 5 SternenWhen my order was still marked as “not yet dispatched” after the delivery date I followed up with the seller - I got no response and then they cancelled the order. I completely understand that sometimes problems arise with fulfilling orders but to get no response or explanation at all apart from cancellation is disappointing. It’s a beautiful design - just wish I’d got the chance to try it out.
Unfortunately I hadn’t received this within the estimated time and I had messaged the seller to let them know. They said it was due to delays with Royal Mail and provided the tracking number as this wasn’t up on Etsy, but this is still saying “we haven’t tried to deliver this yet so we don’t have any update”. I had replied saying no worries but unfortunately the time it was needed for had gone by and would I be able to return it if received when we got home from the trip. I haven’t ever received a response to this and so went through Etsy who gave me a refund. I still haven’t received the order which is fine, but it’s a shame as I had wanted to order several for myself too because I like the designs, but have been put off now from this experience.
Thanks Jenna, unfortunately we cannot issue a refund unless the item is marked as lost by Royal Mail, or if you (the buyer) returns the item to us. Thanks to Etsy for stepping in to resolve this for both you the buyer, and us the seller.
Love this and excellent instructions for a novice
We love it, thank you!
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